Privacy Policy
Introduction
ImagineHub provides AI tools to generate, edit, and enhance images and videos.
Information Collection and Use
We collect the following types of data to provide and improve ImagineHub:
Account Information
- What we collect: Your name, email address, account identifiers, and other information you provide when creating an account.
- Purpose: To manage your account, authenticate access, provide support, and deliver account-related communications.
Usage Details
- What we collect: Information about pages and features you use, prompts, project actions, generation requests, task history, and product interactions.
- Purpose: To operate the service, measure reliability, understand usage, and improve our tools.
Content You Submit
We process prompts, reference images, reference videos, project data, and generated assets as necessary to provide the requested workflows, store your history, and display your creations in your account.
Device Information
We may collect device type, operating system, browser type, approximate location derived from network information, and technical request data to maintain compatibility, security, and performance.
Cookies
We use cookies and similar technologies for authentication, preferences, security, analytics, and product functionality. You can control cookies through your browser settings, although some features may not work correctly without necessary cookies.
Payment and Billing Information
Payments are processed by our payment provider. We may receive transaction identifiers, subscription status, billing status, and limited payment-related information needed to provide credits, subscriptions, refunds, and support. We do not intentionally store full payment card numbers on ImagineHub servers.
Data Storage and Security
ImagineHub stores account, workflow, and service data using managed infrastructure and applies access controls and other reasonable security measures. Media assets are stored using our configured object storage provider. No method of transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
Information Sharing and Disclosure
We do not sell personal information. We may share information only when necessary:
- with infrastructure, AI, payment, email, analytics, and security providers that help us operate the service;
- to comply with legal obligations or lawful requests;
- to protect the rights, property, safety, or security of ImagineHub, our users, or others; or
- with your direction or consent.
Service providers are expected to handle information according to their agreements and applicable requirements.
Data Retention and Your Choices
We retain information for as long as needed to provide the service, maintain security and records, resolve disputes, and comply with legal obligations. You may contact us to ask about access, correction, deletion, or other privacy requests. Some information may need to be retained where required by law or needed for legitimate security and accounting purposes.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the effective date. Changes become effective when posted unless stated otherwise.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at [email protected].
By using ImagineHub, you acknowledge that you have read and understood this Privacy Policy.